All US & UK Farfetch Consumers from Silver, Gold and Platinum tiers are eligible for this offer.

Yes, all Farfetch consumers from the US and UK who are Silver, Gold, or Platinum tier are eligible for this offer and can redeem it again. To do this, please log in with your ONDA account and then use the chat bubble in the bottom right corner to contact the ONDA Concierge team. They will help you activate your offer right away. Alternatively, you can email patrons@ondalife.com with your request. Make sure to include your account email so they can find it.

You must ‘Sign Up’ through the offer landing page in the Farfetch Membership portal.

Enter your details with your Card to verify your application – you will not be charged until after your 30-day complimentary trial has finished. This is only applicable if you have cancelled before 12pm GMT the day before the final day of the trial. Please note that if you decide to keep the membership, this card will be used for the membership fees. You can update your card information at any time from your account settings.

Upon information, you will immediately receive your welcome details and will be able to access ONDA from your mobile device (both iOS and Android available).

You will not be charged during your complimentary 30-day trial, and you can cancel anytime during the first 30-day complimentary trial with no charge. Your 30-day trial membership will automatically convert to a paid membership on a monthly or yearly basis depending on what you signed up for. Your membership begins on the first day of your trial membership unless cancelled by 12pm GMT on the day before the last day of the trial. If you do not cancel before the end of the trial, you will be charged the full monthly or yearly (depending on what you signed up for) amount after the trial ends, and charges will continue monthly or annually, depending on your plan. To cancel your membership after the trial has concluded, you email patrons@ondalife.com. If you pay monthly you can decide to cancel or pause your membership at any time, you are never bound to a yearly contract. 

Upon registering for your complimentary free trial, you may choose between a monthly or annual membership plan, with the latter offering a two-month discount. Should you opt for the monthly plan, you may cancel or pause your membership at your convenience on a month by month basis. Furthermore, if you decide to cancel, you can effortlessly reactivate your membership at a later time while retaining your approved status.

The Offer provides 30 days of complimentary membership to ONDA. The ONDA membership provides access to hundreds of private member clubs and co-working spaces worldwide. At most private clubs you will be allotted three visits per membership year per location (and invite up to 3 guests for free). You will also be able to attend selected Events (subject to availability) at each private members club, co-working space or health club. You can choose how you use your visits across the various Experiences and Clubs available to you.

Bookings must be made up to 6 hours in advance (during opening hours) and can be made through ONDA’s website or mobile app. You will need to receive a confirmation email for your booking to visit the venue. You may not transfer, trade, gift or otherwise exchange ONDA visits.

Once you have used all three visits at a given club, you may be able to visit the club again by buying a day pass to selected venues or apply to join the club directly. Please contact our members assistance team (patrons@ondalife.com) for information.

You will be able to amend or cancel your bookings via the ONDA app. All cancellations must be made 2 hours prior to the booking time. In the case of a dining table no-show, a pass will be deducted from your account and you will incur a $40 cancellation fee for each guest. In an effort to keep communication as streamlined as possible, we respectfully request that you do not reach out to the clubs directly, but contact ONDA’s customer service team: patrons@ondalife.com 

You can invite up to 3 guests to members clubs (subject to club rules, as mixed groups). Co-working spaces are for members only, unless meeting rooms are booked you can then invite guests (charges apply for private meeting rooms and dining bookings unless otherwise specified). Health & Fitness Clubs access are for members only (charges may apply for classes, private sessions or treatments).

Memberships are automatically renewed unless cancelled by 12pm GMT on the day before the last day of the trial.

If you cancel your membership and reinstate it later within the membership year, the number of available ONDA’s visits will reflect your usage since the start date of that membership year. You can choose how you use your visits across the various Experiences and Clubs available to you.

Please refer to Clubs’s policy regarding COVID-19 directly. 
ONDA’s network of places have taken stringent measures in accordance with local COVID guidelines to create a safe environment and maintain the health of their members. For further information please refer to the specific club’s website.

If your loyalty year with Farfetch has reset and you previously didn’t sign up for a membership, then you are eligible for the offer. 
If you previously redeemed the trial and purchased the membership, you will receive a code to redeem another complimentary month of your existing membership. Email our customer service at patrons@ondalife.com  for the code.